Best Western Palace Hotel & Casino
Address: | Central Promenade Isle of Man Douglas IM2 4NA |
Telephone: | +44 1624 662662 |
Website: | palacehotel.co.im/ |

Our Rooms

The 4-star Best Western Palace Hotel and Casino has 135 comfortable guestrooms in a range of categories: Palace Suite, Double Deluxe, Sea View Double, Sea View Twin, Standard Double, Standard Twin and Accessible.
Standard Twin
Standard twin rooms have two single beds.
Standard Double
Standard double guest rooms have one double bed.
Sea View Twin
Sea-view twin rooms have two beds and private Juliet balcony with views over the magnificent sweep of Douglas Bay.
Sea View Double
Sea-view double rooms have a double bed and the majority have a Juliet balcony with views over the magnificent sweep of Douglas Bay.
Double Deluxe
Double Deluxe rooms, which overlook Douglas Promenade and have panoramic sea views, can accommodate two adults and two children. (Rooms feature two-seater sofa bed).
Palace Suite
Palace Suites have a separate lounge with Juliet balcony featuring a Sea View plus spacious living area with sofa and two armchairs and a separate bedroom with double bed. Palace Suite guests also enjoy a complimentary single-serve wine selection.
Eat & Drink

Sunday Carvery
The Best Western Palace Hotel’s legendary Sunday carvery – a lavish selection of hot and cold dishes – is served from 12.30pm to 2pm every week with Nigel Williams on the piano playing a medley of classics from the musicals.
Due to its popularity the Sunday carvery is available by prior reservation only.
Price: (3 courses)*
£22.50 Adults
£15.00 Children (aged 5-12 years)
Children aged 4 and under eat FREE
Walk In Breakfast
Here at the Best Western Palace Hotel Casino we believe the best start to any day is with a great breakfast which is why our breakfasts give you so much choice of quality, fresh foods. You can enjoy a nutritious start to your day from the hot buffet selection, continental breakfast, cereals, fruit and pastries.
Paragon Restaurant
Paragon Restaurant at the Palace Hotel, Isle of Man is situated overlooking the picturesque Douglas Promenade and the magnificent sweep of Douglas Bay offering a relaxed dining experience.
Open Daily 7am – 11pm Proud recipient of 2018 Taste Quality Assured Silver Award.
Paragon Bar
Paragon Bar is open daily from 11am until late, offering a variety of hot and cold beverages together with a delicious bar menu.
Choose from hearty meals to light bites – not forgetting the seasonal daily specials which include a fish and roast dish.
Majestic
The Majestic Chinese Restaurant is situated next to the promenade entrance of the Hotel. With fantastic a sea view, the restaurant brings an authentic taste of the Orient to the Best Western Palace Hotel and Casino.
Open daily:
Sunday to Thursday: 5pm – 11pm
Friday to Saturday: 5pm – 12.30am
Aces Bar
Aces bar located in the Casino, offering a relaxing atmosphere overlooking the gaming tables. The bar offers a wide selection of wines, beer and spirits.
Opening Times
Friday & Saturday 7pm to 3am
Sunday 3:30pm to 2am
Slots Cafe Bar
Enjoy a freshly made snack or beverage in the Slots Café Bar.
Open daily from 1pm – 11pm the licensed Café Bar serves hot and cold drinks and light snacks and complimentary tea and coffee.
Terrace Cafe
Situated within the Health Club offers a bright, relaxing social area to enjoy a light healthy lunch, snack or beverage post workout of just enjoy the view with friends.
Open daily from 11am – 8.30pm
Gaming

- Roulette
- BlackJack
- Casino Brag
- Poker
- Casino
- Slots
- Bingo
Fitness

Spa
Cool off with a swim in the pool and wind down in the sauna, steam room or Jacuzzi. Afterwards, grab a bite to eat in the café and relax whilst enjoying picturesque panoramic views across Douglas Bay.
Gym
Our friendly, experienced gym instructors and qualified personal trainers are on hand to offer advice and structure your bespoke training program to meet your fitness goals.
Serene Beauty
Serene Spa is conveniently located within the Palace Hotel Casino Complex, offering the perfect place to indulge all your beauty needs in a serene and elegant setting. Enjoy the services of a highly experienced and friendly therapist experienced in a wide range of treatments use only the highest quality products. Serene Spa provides in-house beauty therapy services from sports massage to holistic therapies and advanced massage.
- Sports Massage
- Swedish Massage
- Hopi Ear
- Thermal Stone Therapy Full
- Indian Head Massage
- Pamper Treatment Organic Facial and Aromatherapy Back
- Organic Facial
- Wax Treatments
- Beautiful Eyes
- Nails by Serene Spa
Meeting & Events

Meeting rooms
What ever the size of your event we are able to work with you to build a bespoke package to meet your needs. As well as a selection of room style and capacity options, we are delighted to offer a selection of menu options of fresh foods prepared in-house by our experience chefs.
Delegate Packages
Our delegate packages are available for any sized group, large or small. Included in a Day Delegate Package:
- Tea and coffee upon arrival
- Room hire
- Tea/coffee and mid-morning pastries
- Chef’s choice lunch
- Tea/coffee and afternoon snacks
- Data projector